Concepedia

Kléber Cavalcanti Nóbrega

KC

1

Publications

18

Citations

1

H-Index

2009

Active since

Affiliations

Universidade Potiguar(Current)

Kléber Cavalcanti Nóbrega is an author at Universidade Potiguar specializing in customer satisfaction, business, and consumer research.

Top concepts

BusinessMarketingManagementFood MarketingService QualityConsumer BehaviorConsumer ResearchCustomer SatisfactionTotal Quality Management

Publications per year

2009–2009

1

Publications

1

Importance and the Zone of Tolerance of Customer Expectations of Fast Food Services

Domingos Fernandes Campos, Kléber Cavalcanti Nóbrega · Journal of Operations and Supply Chain Management · 2009 · 18 citations · Full text

Total Quality Management, Customer Satisfaction, Food Marketing +15

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