Concepedia
Statistics
Publications
1
Citations
107
H-Index
Active since
1991
John H. Reurink is an author specializing in organization theory, services management, and customer service.
Top concepts
BusinessMarketingManagementBureaucracyCustomer ServicePublic RelationsService ManagementOrganization TheoryStrategic ManagementCustomer Satisfaction
Publications per year
1991–1991
Customer Service in Public Administration
George D. Wagenheim, John H. Reurink · Public Administration Review · 1991 · 107 citations
Customer Satisfaction, Services Management, Public Personnel Administration +19
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