Yonghan Zhu

“I Am Here to Assist Your Tourism”: Predicting Continuance Intention to Use AI-based Chatbots for Tourism. Does Gender Really Matter?

Banghui Zhang, Yonghan Zhu, Jie Deng et al. · International Journal of Human-Computer Interaction · 2022 · 87 citations

It Is Me, Chatbot: Working to Address the COVID-19 Outbreak-Related Mental Health Issues in China. User Experience, Satisfaction, and Influencing Factors

Yonghan Zhu, Marijn Janssen, Rui Wang et al. · International Journal of Human-Computer Interaction · 2021 · 78 citations

“I am chatbot, your virtual mental health adviser.” What drives citizens’ satisfaction and continuance intention toward mental health chatbots during the COVID-19 pandemic? An empirical study in China

Yonghan Zhu, Rui Wang, Chengyan Pu · Digital Health · 2022 · 76 citations · Full text

Comparing attitudes towards adoption of e-government between urban users and rural users: an empirical study in Chongqing municipality, China

Banghui Zhang, Yonghan Zhu · Behaviour and Information Technology · 2020 · 56 citations

E-services, E-participation, Education +19

Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps

Yonghan Zhu, Rui Wang, Rongcan Zeng et al. · Internet Research · 2022 · 52 citations

Physical Activity, Consumption Values, Consumer Study +24