Concepedia

James Lappeman

JL

12

Publications

310

Citations

11

H-Index

2018

Active since

Affiliations

University of Cape Town(Current)

James Lappeman is an author at University of Cape Town specializing in consumer research, marketing, and business.

ORCID

Top concepts

Publications per year

2018–2022

12

Publications

12

Trust and digital privacy: willingness to disclose personal information to banking chatbot services

James Lappeman, Siddeeqah Marlie, Tamryn Johnson et al. · Journal of Financial Services Marketing · 2022 · 80 citations · Full text

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Personal values and willingness to pay for fair trade coffee in Cape Town, South Africa

James Lappeman, Tessa Orpwood, Meghan Russell et al. · Journal of Cleaner Production · 2019 · 32 citations

, , +9

Not one segment: using global and local BoP characteristics to model country-specific consumer profiles

James Lappeman, Kristin Ransome, Zach Louw · European Business Review · 2019 · 30 citations

, , +24

Studying social media sentiment using human validated analysis

James Lappeman, Robyn Clark, Jordan Evans et al. · MethodsX · 2020 · 30 citations · Full text

Firestorm Response: Managing Brand Reputation during an nWOM Firestorm by Responding to Online Complaints Individually or as a Cluster

James Lappeman, Mukund R. Patel, Raeshaan Appalraju · Communicatio · 2018 · 26 citations

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