Concepedia

Natalia Amat‐Lefort

NA

3

Publications

80

Citations

3

H-Index

2020

Active since

Affiliations

Universitat Internacional de Catalunya(Current)

Natalia Amat‐Lefort is an author at Universitat Internacional de Catalunya specializing in customer satisfaction, interactive marketing, and service quality.

ORCID

Top concepts

Publications per year

2020–2022

3

Publications

3

Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

Natalia Amat‐Lefort, Federico Barravecchia, Luca Mastrogiacomo · International Journal of Quality & Reliability Management · 2022 · 42 citations

, , +24

Towards a new model to understand quality in collaborative consumption services

Natalia Amat‐Lefort, Frederic Marimón, Marta Mas‐Machuca · Journal of Cleaner Production · 2020 · 25 citations

, , +11

Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms

Natalia Amat‐Lefort, Frederic Marimón, Marta Mas‐Machuca · Journal of Quality Assurance in Hospitality & Tourism · 2022 · 13 citations

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