Concepedia

Abhishek Gangwal

AG

Statistics

Publications

1

Citations

25

H-Index

1

Active since

2013

Affiliations

Indian Institute of Technology Delhi(Current)

Abhishek Gangwal is an author at Indian Institute of Technology Delhi specializing in service quality, customer satisfaction, and digital marketing.

Top concepts

BusinessMarketingManagementCloud ComputingService QualityDigital MarketingCustomer Satisfaction

Publications per year

2013–2013

1

Publications

1

Factors Affecting Customer Loyalty in Cloud Computing: A Customer Defection-Centric View to Develop a Void-in-Customer Loyalty Amplification Model

Mahim Sagar, Siddharth Bora, Abhishek Gangwal et al. · Global Journal of Flexible Systems Management · 2013 · 25 citations

Customer Satisfaction, Service Quality, Digital Marketing +9

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