John P Heap is an author at Forum for the Future specializing in total quality management, organizational systems, and continuous improvement.
Top concepts
BusinessStrategyEducationManagementChange ManagementProgram EvaluationPerformance StudiesQuality ImprovementStrategic ManagementContinuous Improvement
Publications per year
2002–2002
1
1
The myth of continuous improvement
Michael Bolton, John P Heap · Work Study · 2002 · 25 citations
Total Quality Management, Continual Improvement Process, Education +18
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