Concepedia

Ines Kolanović

IK

5

Publications

125

Citations

5

H-Index

1970

Active since

Affiliations

University of Rijeka(Current)

Ines Kolanović is an author at University of Rijeka specializing in business, engineering, and total quality management.

Top concepts

BusinessEngineeringLogisticsMarketingManagementReliabilityService QualityMarketing StrategyOperations ResearchCustomer Satisfaction

Publications per year

1970–2024

5

Publications

5

Improving the seaport service quality by implementing digital technologies

Adrijana Agatić, Ines Kolanović · Pomorstvo · 2020 · 40 citations · Full text

Seaport Service Quality, Quality Factors, Digital Business +14

Defining the Port Service Quality Model by Using the Factor Analysis

Ines Kolanović, Julije Skenderović, Zdenka Zenzerović · 2008 · 27 citations

Total Quality Management, Customer Satisfaction, Service Assurance +16

Empty Container Logistics

Jakov Karmelić, Čedomir Dundović, Ines Kolanović · PROMET - Traffic&Transportation · 1970 · 25 citations · Full text

Engineering, Logistics Optimization, Transport Logistic +16

Customer-based Port Service Quality Model

Ines Kolanović, Čedomir Dundović, Alen Jugović · PROMET - Traffic&Transportation · 2012 · 23 citations · Full text

Total Quality Management, Customer Satisfaction, Reliability +14

Evaluation of Service Quality in Passenger Transport with a Focus on Liner Maritime Passenger Transport—A Systematic Review

Jelena Žanić Mikuličić, Ines Kolanović, Alen Jugović et al. · Sustainability · 2024 · 10 citations · Full text

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