Joseph Frempong

Publications

205

Citations

H-Index

2018

Active since

Affiliations

University of Electronic Science and Technology of China(Current)

Koforidua Technical University

Joseph Frempong is an author at University of Electronic Science and Technology of China specializing in management, business, and customer satisfaction.

ORCID

Top concepts

BusinessManagementCustomer SatisfactionMarketingService QualityConsumer ResearchDigital MarketingInteractive MarketingNursingMedicine

Publications per year

2018–2020

Publications

The relationship among customer operant resources, online value co-creation and electronic-word-of-mouth in solid waste management marketing

Joseph Frempong, Junwu Chai, Enock Mintah Ampaw et al. · Journal of Cleaner Production · 2019 · 65 citations

Customer Satisfaction, Online Customer Behavior, Online Value Co-creation +10

The Mediation Effect of Ethical Leadership and Creative Performance: A Social Information Processing Perspective

Kwame Ansong Wadei, Lu Chen, Joseph Frempong et al. · The Journal of Creative Behavior · 2020 · 62 citations

Social Psychology, Education, Organizational Behavior +18

Assessment on health care service quality and patients’ satisfaction in Ghana

Enock Mintah Ampaw, Junwu Chai, Biru Liang et al. · Kybernetes · 2020 · 49 citations

Family Medicine, Customer Satisfaction, Quality Management Systems +20

Effects of Waste Management Customer Online Value Co-Creation on Sanitation Attitude and Advocacy: A Customer-Enterprise Dyadic Perspective

Joseph Frempong, Junwu Chai, Enock Mintah Ampaw · Sustainability · 2018 · 18 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +20

Examining the overarching factors of clients’ loyalty based on the mobile insurance typology

Enock Mintah Ampaw, Junwu Chai, Joseph Frempong · South African Journal of Business Management · 2019 · 11 citations · Full text

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