Catrina Alferoff

Towards an Ecology of Retail Financial Services: Understanding the Persistence of Door-to-Door Credit and Insurance Providers

Andrew Leyshon, Dawn Burton, David Knights et al. · Environment and Planning A Economy and Space · 2004 · 162 citations

Social Sciences, Finance, Human Geography +11

Walking with Moneylenders: The Ecology of the UK Home-collected Credit Industry

Andrew Leyshon, Paola Signoretta, David Knights et al. · Urban Studies · 2006 · 85 citations

Life Sciences, Ecology, Economics +11

Making a Market: The UK Retail Financial Services Industry and the Rise of the Complex Sub-Prime Credit Market

Dawn Burton, David Knights, Andrew Leyshon et al. · Competition & Change · 2004 · 79 citations

Business, Economics, Finance +13

Making and Mending your Nets: Managing Relevance, Participation and Uncertainty in Academic–Practitioner Knowledge Networks

Catrina Alferoff, David Knights · British Journal of Management · 2008 · 28 citations

Management, Knowledge Management, Organization Studies +17

Customer relationship management in call centers: The uneasy process of re(form)ing the subject through the ‘people-by-numbers’ approach

Catrina Alferoff, David Knights · Information and Organization · 2007 · 22 citations · Full text

Management, Marketing, Customer Relationship Management +3