Betsy Bender Stringam

Author

New Mexico State University ORCID

Also Known As

Betsy B Stringam, Betsy Bender Stringam, Betsy Stringam

Publications

617

Citations

H-Index

Concepts

All Affiliations

New Mexico State University University of South Carolina Emory University University of Illinois Urbana-Champaign Michigan State University

About

Betsy Bender Stringam is an author at New Mexico State University specializing in hospitality management, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	9	9	520
2	Business	8	8	461
3	Engineering	3	3	69
4	Arts	1	1	17
5	Social Sciences	1	1	17

Betsy Bender Stringam

Publications

583

Citations

H-Index

Page 1

	Year	Citations
An Analysis of Word-of-Mouse Ratings and Guest Comments of Online Hotel Distribution Sites Betsy Bender Stringam, John Gerdes Journal of Hospitality Marketing & Management Customer SatisfactionTourism ManagementGuest CommentsConsumer ResearchHospitality	2010	226
Assessing the Importance and Relationships of Ratings on User-Generated Traveler Reviews Betsy Bender Stringam, John Gerdes, Dawn VanLeeuwen Journal of Quality Assurance in Hospitality & Tourism Customer SatisfactionTourism ManagementDigital MarketingConsumer ResearchRoom Cleanliness	2010	89
An integrative approach to assess qualitative and quantitative consumer feedback John Gerdes, Betsy Bender Stringam, Robert G. Brookshire Electronic Commerce Research Customer SatisfactionBehavioral Decision MakingConsumer StudyQuantitative Consumer FeedbackManagement	2008	48
Are pictures worth a thousand room nights? Success factors for hotel web site design Betsy Bender Stringam, John Gerdes Journal of Hospitality and Tourism Technology Customer SatisfactionTourism ManagementDigital MarketingConsumer ResearchHospitality	2010	30
Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry Franchesca Spektor, Sarah Fox, Ezra Awumey,	2023	29
Addressing Researchers' Quest for Hospitality Data: Mechanism for Collecting Data from Web Resources John Gerdes, Betsy Bender Stringam Tourism Analysis Web ResourcesEngineeringBusiness IntelligenceCustom Web SpiderHospitality	2008	28
A comparison of vacation ownership amenities with hotel and resort hotel amenities Betsy Bender Stringam Journal of Retail & Leisure Property Tourism ManagementManagementBusinessHospitality MarketingHospitality	2008	28
Service gap in hotel website load performance Betsy Bender Stringam, John Gerdes International Hospitality Review Customer SatisfactionDigital MarketingHospitalityOnline Customer BehaviorService Gap	2019	25
Charting the Automation of Hospitality: An Interdisciplinary Literature Review Examining the Evolution of Frontline Service work in the Face of Algorithmic Management Franchesca Spektor, Sarah Fox, Ezra Awumey, Proceedings of the ACM on Human-Computer Interaction New TechnologiesEngineeringHuman-machine InteractionTechnology AdoptionHospitality	2023	24
Timeshare and vacation ownership executives’ analysis of the industry and the future Betsy Bender Stringam Journal of Retail & Leisure Property Ownership StructureFirm PerformanceFinancial ManagementManagementBusiness	2010	22

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