Concepedia

Fikriya Hanim Kardiya Emaluta

FH

Statistics

Publications

1

Citations

15

H-Index

1

Active since

2019

Affiliations

Airlangga University(Current)

Fikriya Hanim Kardiya Emaluta is an author at Airlangga University specializing in relationship management, customer satisfaction, and management information systems.

Publications per year

2019–2019

1

Publications

1

The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables

Fikriya Hanim Kardiya Emaluta, Isnalita Isnalita, Noorlailie Soewarno · Jurnal AKSI (Akuntansi dan Sistem Informasi) · 2019 · 15 citations · Full text

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