Concepedia

Angel Contreras Cruz

AC

2

Publications

65

Citations

2

H-Index

2021

Active since

Affiliations

Portland State University(Current)

Chaoyang University of Technology

Angel Contreras Cruz is an author at Portland State University specializing in business, management, and user experience.

Top concepts

BusinessManagementDesignTourismMarketingCommunicationDesign ThinkingHuman ResourcesSocial SciencesUser Experience

Publications per year

2021–2023

2

Publications

2

Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services

Mahak Sharma, Rose Antony, Rajat Sehrawat et al. · Technology in Society · 2021 · 43 citations

Customer Satisfaction, Self-service Technology, Online Customer Behavior +14

Human-centered design as a tool to improve employee experience: The case of a US plant-based food manufacturer

Angel Contreras Cruz, Aynur Kirbac, Christopher Dennett et al. · Technology in Society · 2023 · 22 citations

Industrial Design, Human Factor, Employee Experience +11

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