Concepedia

Ayoob Ahmed Wali

AA

2

Publications

107

Citations

2

H-Index

2000

Active since

Affiliations

Indian Institute of Technology Delhi(Current)

Ayoob Ahmed Wali is an author at Indian Institute of Technology Delhi specializing in customer satisfaction, business, and total quality management.

Top concepts

BusinessManagementEngineeringProject ManagementCustomer SatisfactionTotal Quality ManagementMarketingSoftware DesignSoftware QualityMarketing Strategy

Publications per year

2000–2003

2

Publications

2

Critical success factors of TQM: A select study of Indian organizations

Ayoob Ahmed Wali, S.G. Deshmukh, Ashulekha Gupta · Production Planning & Control · 2003 · 94 citations

Total Quality Management, Customer Satisfaction, Organizational Issue +19

Quality initiatives in an Indian software organization: a case study

Ayoob Ahmed Wali, Alka Gupta, S.G. Deshmukh · Work Study · 2000 · 13 citations

Total Quality Management, Software Maintenance, Customer Satisfaction +20

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