Wang Ying

The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands

Kevin Kam Fung So, Ceridwyn King, Beverley Sparks et al. · Journal of Travel Research · 2014 · 587 citations

Customer Experience, Customer Satisfaction, Consumer Research +23

Panic buying in the COVID-19 pandemic: A multi-country examination

Tahir Islam, Abdul Hameed Pitafi, Vikas Arya et al. · Journal of Retailing and Consumer Services · 2020 · 531 citations

Panic Buying, Global Health Crisis, Covid-19 Pandemic +4

Rural tourism: A systematic literature review on definitions and challenges

Putu Devi Rosalina, Karine Dupré, Wang Ying · Journal of Hospitality and Tourism Management · 2021 · 352 citations · Full text

Tourism Management, Land Use, Geography +7

The influence of customer brand identification on hotel brand evaluation and loyalty development

Kevin Kam Fung So, Ceridwyn King, Beverley Sparks et al. · International Journal of Hospitality Management · 2013 · 323 citations · Full text

Hotel Brand Evaluation, Loyalty Development, Customer Brand Identification +10

Technology Readiness and Customer Satisfaction with Travel Technologies: A Cross-Country Investigation

Wang Ying, Kevin Kam Fung So, Beverley Sparks · Journal of Travel Research · 2016 · 256 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +23