Concepedia

Kerri Goergen-Doll

KG

1

Publications

22

Citations

1

H-Index

2010

Active since

Affiliations

Oregon State University(Current)

Kerri Goergen-Doll is an author at Oregon State University specializing in customer satisfaction, library science, and business.

Top concepts

BusinessMarketingManagementCommunicationLibrary ScienceConsumer BehaviorConsumer ResearchCustomer Satisfaction

Publications per year

2010–2010

1

Publications

1

We're Listening: Using Patron Feedback to Assess and Enhance Purchase on Demand

Uta Hussong-Christian, Kerri Goergen-Doll · Journal of Interlibrary Loan Document Delivery & Electronic Reserve · 2010 · 22 citations

Customer Satisfaction, Permanent Service, Online Customer Behavior +14

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