Concepedia

Haining Long

HL

2

Publications

91

Citations

2

H-Index

2013

Active since

Affiliations

Shanghai Jiao Tong University(Current)

Changzhou University

Haining Long is an author at Shanghai Jiao Tong University specializing in customer satisfaction, service design, and systems engineering.

Top concepts

MarketingManagementEngineeringData ScienceService DesignSystems EngineeringBusiness IntelligenceCustomer SatisfactionDesignData Mining

Publications per year

2013–2015

2

Publications

2

Product service system configuration based on support vector machine considering customer perception

Haining Long, L.Y. Wang, Jingjing Shen et al. · International Journal of Production Research · 2013 · 62 citations

Customer Experience, Customer Satisfaction, Engineering +20

An approach to rule extraction for product service system configuration that considers customer perception

Haining Long, L.Y. Wang, Shuangyao Zhao et al. · International Journal of Production Research · 2015 · 29 citations

Customer Satisfaction, Engineering, Business Intelligence +21

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