Concepedia

Mutia Sobihah

MS

3

Publications

89

Citations

3

H-Index

2015

Active since

Affiliations

Sultan Zainal Abidin University(Current)

Mutia Sobihah is an author at Sultan Zainal Abidin University specializing in tourism, business, and customer satisfaction.

Top concepts

TourismBusinessMarketingManagementHospitality IndustryCustomer SatisfactionHospitality ManagementHospitalityHuman ResourcesService Quality

Publications per year

2015–2020

3

Publications

3

E-Commerce Service Quality on Customer Satisfaction, Belief and Loyalty: A Proposal

Mutia Sobihah, Mahadzirah Mohamad, Nor Azman Mat Ali et al. · Mediterranean Journal of Social Sciences · 2015 · 51 citations · Full text

Customer Satisfaction, Consumer Research, E-commerce Website +16

Effect of behavioral variables on organizational citizenship behavior (OCB), with job satisfaction as moderating among Jordanian five-star hotels

Ghaith Abdulraheem Ali Alsheikh, Mutia Sobihah · International Journal of Ethics and Systems · 2019 · 25 citations

Customer Satisfaction, Organizational Characteristic, Job Performance +19

Exploring and Developing an Instrument for Measuring System Quality Construct in The Context of E-Learning

Maha Ismail Alkhawaja, Mutia Sobihah, Zainuddin Awang · International Journal of Academic Research in Business and Social Sciences · 2020 · 13 citations · Full text

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