Concepedia

Hyeongmin Kim

HK

2

Publications

32

Citations

2

H-Index

2019

Active since

Affiliations

Collins College(Current)

California State Polytechnic University

California State University, San Bernardino

Hyeongmin Kim is an author at Collins College specializing in user experience, customer satisfaction, and tourism.

Top concepts

TourismBusinessMarketingManagementHospitalityUser ExperienceGuest ExperienceDigital MarketingPerformance StudiesCustomer Satisfaction

Publications per year

2019–2021

2

Publications

2

How can hotel smartphone apps enhance hotel guest experiences? An integrated model of experiential value

Hyeongmin Kim, Chang Huh, Chanho Song et al. · Journal of Hospitality and Tourism Technology · 2021 · 19 citations

Customer Experience, Customer Satisfaction, Tourism Management +22

How Hotel Smartphone Applications Affect Guest Satisfaction in Applications and Re-use Intention? An Experiential Value Approach

Hyeongmin Kim, soonhwa kang, Chanho Song et al. · Journal of Quality Assurance in Hospitality & Tourism · 2019 · 13 citations

Customer Satisfaction, Experiential Value Approach, Digital Marketing +17

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