Concepedia

Farouk Missi

FM

6

Publications

443

Citations

6

H-Index

2003

Active since

Affiliations

Brunel University of London(Current)

Coventry University

Farouk Missi is an author at Brunel University of London specializing in management, business, and engineering.

Top concepts

ManagementBusinessEngineeringData QualityCustomer Relationship ManagementData ScienceData ManagementData IntegrationBusiness IntelligenceCustomer Satisfaction

Publications per year

2003–2020

6

Publications

6

Organisational, technical and data quality factors in CRM adoption — SMEs perspective

Sarmad Alshawi, Farouk Missi, Zahir Irani · Industrial Marketing Management · 2010 · 200 citations

Customer Satisfaction, Organizational Systems, Data Quality Factors +9

Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges

Muhammad Mustafa Kamal, Uthayasankar Sivarajah, Ali Ziaee Bigdeli et al. · International Journal of Information Management · 2020 · 127 citations · Full text

Manufacturing Organisations, Servitization, Management +13

Healthcare information management: the integration of patients’ data

Sarmad Alshawi, Farouk Missi, Tillal Eldabi · Logistics Information Management · 2003 · 39 citations

Engineering, Data Management Issue, Ehr Systems +25

The impact of social media on the performance of microfinance institutions in developing countries: a quantitative approach

Ahmad Daowd, Muhammad Mustafa Kamal, Tillal Eldabi et al. · Information Technology and People · 2020 · 35 citations · Full text

Social Medium Monitoring, Dimensional Performance Indicators, Microfinance +17

Why CRM Efforts Fail? A Study of the Impact of Data Quality and Data Integration

Farouk Missi, Sarmad Alshawi, G. Fitzgerald · 2005 · 23 citations

Total Quality Management, Customer Satisfaction, Engineering +21

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