Concepedia

Raymond L. Spangler

RL

Statistics

Publications

1

Citations

37

H-Index

1

Active since

1990

Affiliations

Duke Energy (United States)(Current)

Raymond L. Spangler is an author at Duke Energy (United States) specializing in organizational performance, human resource management, and customer satisfaction.

Top concepts

BusinessMarketingManagementHuman ResourcesPerformance StudiesCustomer SatisfactionPerformance ManagementOrganizational BehaviorTotal Quality ManagementOrganizational Psychology

Publications per year

1990–1990

1

Publications

1

The Effects of Quality Circles on Performance and Promotions

Kimberly Buch, Raymond L. Spangler · Human Relations · 1990 · 37 citations

Total Quality Management, Customer Satisfaction, Circle Members +17

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