Concepedia
Statistics
Publications
1
Citations
12
H-Index
Active since
2019
Julia Iriani is an author specializing in marketing, customer satisfaction, and management.
Top concepts
BusinessMarketingManagementService QualityHospital MedicinePerformance AnalysisCustomer SatisfactionPerformance Measurement
Publications per year
2019–2019
Importance of Performance Analysis and Potential Gain in Customer Value’s of Service Quality in Hospitals
Nugraha Nugraha, Selamat Selamat, Julia Iriani · Proceedings of the Social and Humaniora Research Symposium (SoRes 2018) · 2019 · 12 citations · Full text
Customer Satisfaction, Performance Analysis, Service Quality +8
1–1 of 1