Živko Erceg

A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model

Olegas Prentkovskis, Živko Erceg, Željko Stević et al. · Symmetry · 2018 · 78 citations · Full text

Total Quality Management, Customer Satisfaction, Logistics Processes +21

A New Model for Stock Management in Order to Rationalize Costs: ABC-FUCOM-Interval Rough CoCoSo Model

Živko Erceg, Vitomir Starčević, Dragan Pamučar et al. · Symmetry · 2019 · 66 citations · Full text

Empirical Finance, Engineering, Industrial Engineering +20

Selection of a distribution channel using the integrated FUCOM-MARCOS model

Irena Đalić, Željko Stević, Živko Erceg et al. · International Review · 2020 · 44 citations · Full text

Customer Satisfaction, Channel Characterization, Channel Modeling +18

Integrated MCDM model for processes optimization in the supply chain management in the wood company

Živko Erceg, Fatima Mularifović · Operational Research in Engineering Sciences Theory and Applications · 2019 · 38 citations · Full text

Supply Chain Optimization, Engineering, Industrial Engineering +18

An evaluation of a third-party logistics provider: The application of the rough Dombi-Hamy mean operator

Feta Sinani, Živko Erceg, Marko Vasiljević · SHILAP Revista de lepidopterología · 2020 · 36 citations · Full text

Transport Logistic, Industrial Engineering, Rough Numbers +19