Concepedia

Erica J. Keeps

EJ

Statistics

Publications

3

Citations

80

H-Index

3

Active since

1980

Affiliations

Ministry of Industry and Information Technology(Current)

Erica J. Keeps is an author at Ministry of Industry and Information Technology specializing in human performance technology, education, and technology.

Top concepts

Publications per year

1980–2008

3

Publications

3

Improving Customer Service in a Large Department Store Through the Use of Training and Feedback

Mark G. Brown, Richard W. Malott, Michael J. Dillon et al. · Journal of Organizational Behavior Management · 1980 · 34 citations

, , +18

Skill Sets for the Human Performance Technologist

Harold D. Stolovitch, Erica J. Keeps, Daniel Rodrigue · Performance Improvement Quarterly · 2008 · 27 citations

, , +12

Handbook of human performance technology: A manifesto

Harold D. Stolovitch, Erica J. Keeps · Performance + Instruction · 1992 · 19 citations

, , +8

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