Concepedia

Luís Kalb Roses

LK

3

Publications

116

Citations

3

H-Index

2008

Active since

Affiliations

Universidade Católica de Brasília(Current)

Luís Kalb Roses is an author at Universidade Católica de Brasília specializing in business, management, and marketing.

Top concepts

BusinessMarketingManagementFintechCustomer SatisfactionDesignEngineeringGlobal StrategyService QualitySoftware Design

Publications per year

2008–2016

3

Publications

3

Management of perceptions of information technology service quality

Luís Kalb Roses, Norberto Hoppen, Jorge Luiz Henrique · Journal of Business Research · 2008 · 79 citations

Total Quality Management, Customer Satisfaction, Service Quality +6

Favorability conditions in the adoption of agile method practices for software development in a public banking

Luís Kalb Roses, Arno Windmöller, Eliana Almeida do Carmo · Journal of Information Systems and Technology Management · 2016 · 23 citations · Full text

Customer Satisfaction, Software Development Practice, Engineering +22

Strategic Partnership Formation in IT Offshore Outsourcing: Institutional Elements for a Banking ERP System Licensing

Luís Kalb Roses · Journal of Information Systems and Technology Management · 2013 · 14 citations · Full text

Enterprise Business Transformation, Longitudinal Case Study, Institutional Elements +22

Rows per page

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