Concepedia

Teresa Gajewska

TG

8

Publications

251

Citations

8

H-Index

2014

Active since

Affiliations

Cracow University of Technology(Current)

Rzeszów University of Technology

Technical University of Crete

Teresa Gajewska is an author at Cracow University of Technology specializing in business, management, and logistics.

Top concepts

BusinessManagementLogisticsMarketingService QualityCustomer SatisfactionSupply Chain ManagementTotal Quality ManagementConsumer ResearchE-business

Publications per year

2014–2019

8

Publications

8

The impact of the level of customer satisfaction on the quality of e-commerce services

Teresa Gajewska, Dominik Zimon, Grzegorz Kaczor et al. · International Journal of Productivity and Performance Management · 2019 · 119 citations

Total Quality Management, Customer Satisfaction, E-commerce Services +18

Implementing the Requirements of ISO 9001 and Improvement Logistics Processes in SMES Which Operate in the Textile Industry

Dominik Zimon, Teresa Gajewska, Marcela Malindžáková · Autex Research Journal · 2018 · 26 citations · Full text

Total Quality Management, Logistics Processes, Engineering +22

Importance of logistics services attributes influencing customer satisfaction

Teresa Gajewska, Evangelos Grigoroudis · 2015 · 24 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +10

Study of the logistics factors that influence the development of e-commerce services in the customer’s opinion

Teresa Gajewska, Dominik Zimon · Archives of Transport · 2018 · 24 citations · Full text

Customer Satisfaction, E-commerce Services, Digital Marketing +21

Customer satisfaction with the quality of the logistic services

Małgorzata Lisińska-Kuśnierz, Teresa Gajewska · SHILAP Revista de lepidopterología · 2014 · 22 citations · Full text

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