Widji Astuti

Effect of Service Quality and Brand Image on Repurchase Intention through Word of Mouth at Budget Hotels Airy Rooms

Heri Prabowo, Widji Astuti, Harianto Respati · Open Journal of Business and Management · 2019 · 36 citations · Full text

Customer Satisfaction, Service Quality, Hospitality Marketing +14

Customer Loyalty: The Effect of Service Quality, Corporate Image, Customer Relationship Marketing and Customer Satisfaction as Intervening Variable-An Empirical Analysis of Bank Customers in Malang City

Hellen Karyose, Widji Astuti, Achmad Ferdiansjah · Marketing and Branding Research · 2017 · 28 citations · Full text

Customer Satisfaction, Relationship Marketing, Service Quality +11

Entrepreneurial Skills and SME’s Business Performance: Empirical Study Culinary Business

Widji Astuti, Fajar Supanto, Bambang Supriadi · 2019 · 24 citations · Full text

PENGARUH KEPUASAN KONSUMEN TERHADAP PEMBENTUKAN KOMITMEN PELANGGAN DAN e-WOM PADA PENGGUNA APLIKASI e-MONEY “OVO”

Naulia Oktaviani, Widji Astuti, Achmad Firdiansjah · Jurnal Manajemen dan Pemasaran Jasa · 2019 · 22 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Motivation +20

The Relationship between Customer Satisfaction and Loyalty: Evidence on Online Transportation Services in Indonesia

Ady Widjaja, Widji Astuti, Abdul Manan · International Journal of Advances in Scientific Research and Engineering · 2019 · 19 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +22