Concepedia

Brooke Hollis

BH

Statistics

Publications

3

Citations

126

H-Index

3

Active since

2013

Affiliations

Cornell University(Current)

Brooke Hollis is an author at Cornell University specializing in hospitality management, hospitality customer experience, and hospitality operations.

Publications per year

2013–2020

3

Publications

3

The Application of Hospitality Elements in Hospitals

Ziqi Wu, Stephani Robson, Brooke Hollis · Journal of Healthcare Management · 2013 · 70 citations

, , +16

Visioning a hospitality-oriented patient experience (HOPE) framework in health care

Philippa Hunter‐Jones, Nathaniel D. Line, Jie J. Zhang et al. · Journal of service management · 2020 · 39 citations

, , +14

The Intersection of Hospitality and Healthcare: Exploring Common Areas of Service Quality, Human Resources, and Marketing

Brooke Hollis, Hhsa, Rohit Verma · Cornell Peter and Stephanie Nolan School of Hotel Administration (Cornell University) · 2015 · 17 citations · Full text

, , +17

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