Concepedia

Zining Liu

ZL

Statistics

Publications

1

Citations

26

H-Index

1

Active since

2019

Affiliations

Zhejiang Financial College(Current)

Zining Liu is an author at Zhejiang Financial College specializing in financial technology, reinforcement learning, and customer experience management.

ORCID

Publications per year

2019–2019

1

Publications

1

Which Channel to Ask My Question?: Personalized Customer Service Request Stream Routing Using Deep Reinforcement Learning

Zining Liu, Chong Long, Xiaolu Lu et al. · IEEE Access · 2019 · 26 citations · Full text

Computing, Marketing, Customer Relationship Management +14

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