John Clayton Thomas

The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government

John Clayton Thomas · Journal of Public Administration Research and Theory · 2003 · 463 citations

Public Affairs, Public Administration, Digital Government +10

The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government

John Clayton Thomas · Journal of Public Administration Research and Theory · 2003 · 399 citations

Public Affairs, Public Administration, Digital Government +10

Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management

John Clayton Thomas · Public Administration Review · 2013 · 274 citations

Public Affairs, Public Administration, Public Management +7

The Effect of Expectations and Expectancy Confirmation/Disconfirmation on Motorists' Satisfaction with State Highways

Theodore H. Poister, John Clayton Thomas · Journal of Public Administration Research and Theory · 2011 · 119 citations · Full text

Public Health, Public Administration, Consumer Behavior +16

E-Democracy, E-Commerce, and E-Research

John Clayton Thomas, Gregory Streib · Administration & Society · 2005 · 113 citations

Public Affairs, Political Science, Public Administration +13