John Clayton Thomas

The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government

John Clayton Thomas · Journal of Public Administration Research and Theory · 2003 · 463 citations

E-services, E-participation, Public Opinion +22

The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government

John Clayton Thomas · Journal of Public Administration Research and Theory · 2003 · 397 citations

Bureaucracy, Public Policy, E-democracy +13

Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management

John Clayton Thomas · Public Administration Review · 2013 · 272 citations

Public Engagement, Education, Public Participation +18

The Effect of Expectations and Expectancy Confirmation/Disconfirmation on Motorists' Satisfaction with State Highways

Theodore H. Poister, John Clayton Thomas · Journal of Public Administration Research and Theory · 2011 · 117 citations · Full text

E-Democracy, E-Commerce, and E-Research

John Clayton Thomas, Gregory Streib · Administration & Society · 2005 · 112 citations

E-services, E-participation, Public Opinion +16