Concepedia

M. Mujiya Ulkhaq

MM

19

Publications

354

Citations

12

H-Index

2015

Active since

Affiliations

Diponegoro University(Current)

M. Mujiya Ulkhaq is an author at Diponegoro University specializing in management, engineering, and marketing.

Top concepts

ManagementEngineeringMarketingBusinessService QualityCustomer SatisfactionTotal Quality ManagementConsumer ResearchMarketing StrategyNursing

Publications per year

2015–2021

19

Publications

19

Assessing Service Quality: A Combination of SERVPERF and Importance-Performance Analysis

Dyah R. Rasyida, M. Mujiya Ulkhaq, Priska R. Setiowati et al. · MATEC Web of Conferences · 2016 · 52 citations · Full text

Aplikasi Seven Tools untuk Mengurangi Cacat Produk White Body pada Mesin Roller

Tio Prima Matondang, M. Mujiya Ulkhaq · Jurnal Sistem dan Manajemen Industri · 2018 · 37 citations · Full text

Total Quality Management, Engineering, Industrial Engineering +16

Evaluating Service Quality of Korean Restaurants: A Fuzzy Analytic Hierarchy Approach

M. Mujiya Ulkhaq, Rizal Luthfi Nartadhi, Pradita Y. Akshinta · Industrial Engineering & Management Systems · 2016 · 27 citations

Total Quality Management, Customer Satisfaction, Traditional Ahp +13

Combining the AHP and TOPSIS to evaluate car selection

M. Mujiya Ulkhaq, Wismar R. Wijayanti, M. Syarifudin Zain et al. · 2018 · 27 citations

Automotive Engineering, Engineering, Industrial Engineering +18

Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera

M. Mujiya Ulkhaq, Monalisa Putri Br. Barus · Jurnal Sistem dan Manajemen Industri · 2017 · 22 citations · Full text

Total Quality Management, Customer Satisfaction, Service Provider +20

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