Concepedia

Wan Yinghong

WY

Statistics

Publications

2

Citations

31

H-Index

2

Active since

2017

Affiliations

Xi'an Jiaotong University(Current)

Wan Yinghong is an author at Xi'an Jiaotong University specializing in customer satisfaction, digital economy, and interactive marketing.

Top concepts

Publications per year

2017–2019

2

Publications

2

Identifying individual expectations in service recovery through natural language processing and machine learning

Liu Yijiang, Wan Yinghong, Xiao Su · Expert Systems with Applications · 2019 · 21 citations

, , +10

Effect of online personalization services on complementary firms

Hongjun Lv, Wan Yinghong, Feng Wu · Electronic Commerce Research and Applications · 2017 · 10 citations

, , +7

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