Wei Chiang Chan

Controllable drivers that influence tourists’ satisfaction and revisit intention to Semenggoh Nature Reserve: the moderating impact of destination image

Wei Chiang Chan, Wan Hashim Wan Ibrahim, May‐Chiun Lo et al. · Journal of Ecotourism · 2021 · 41 citations

Sustainability of Public Transportation: An Examination of User Behavior to Real-Time GPS Tracking Application

Wei Chiang Chan, Wan Hashim Wan Ibrahim, May‐Chiun Lo et al. · Sustainability · 2020 · 34 citations · Full text

Customer Satisfaction, Engineering, Smart City +20

The effect of hard infrastructure on perceived destination competitiveness: The moderating impact of mobile technology

Wei Chiang Chan, May‐Chiun Lo, Wan Hashim Wan Ibrahim et al. · Tourism Management Perspectives · 2022 · 25 citations · Full text

Mobile Technology, Tourism Competitiveness, Hard Infrastructure +10

An event driven approach to customer relationship management in e-brokerage industry

Dickson K.W. Chiu, Wei Chiang Chan, G.K.W. Lam et al. · 2003 · 22 citations

Event-driven Architecture, Customer Satisfaction, Crm Activities +24

Determinants of Customer Satisfaction and Loyalty in Public Transport: A PLS-SEM Approach

Wei Chiang Chan, Wan Hashim Wan Ibrahim, May‐Chiun Lo et al. · Studies of Applied Economics · 2021 · 11 citations