Concepedia

Hao He

HH

Statistics

Publications

4

Citations

114

H-Index

4

Active since

2022

Affiliations

Birkbeck, University of London(Current)

Harbin University of Commerce

University of Petroleum and Energy Studies

Symbiosis International University

Indian Institute of Management Indore

Hao He is an author at Birkbeck, University of London specializing in user experience, management, and destination marketing.

Top concepts

User ExperienceTourismBusinessMarketingManagementCommunicationCustomer SatisfactionDestination MarketingCultureJournalism

Publications per year

2022–2024

4

Publications

4

Exploring thematic influences on theme park visitors' satisfaction: An empirical study on Disneyland China

Shizhen Bai, Hao He, Chunjia Han et al. · Journal of Consumer Behaviour · 2023 · 48 citations · Full text

Marketing Analytics, Customer Satisfaction, Tourism Management +23

Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence

Shizhen Bai, Dingyao Yu, Chunjia Han et al. · Technological Forecasting and Social Change · 2024 · 31 citations · Full text

Engineering, Warmth Perception, Human-machine Interaction +22

Evaluating R&D efficiency of China’s listed lithium battery enterprises

Shizhen Bai, Xinrui Bi, Chunjia Han et al. · Frontiers of Engineering Management · 2022 · 24 citations · Full text

What makes a theme park experience less enjoyable? Evidence from online customer reviews of Disneyland China

Shizhen Bai, Hao He, Chunjia Han et al. · Frontiers in Psychology · 2023 · 11 citations · Full text

Customer Experience, Customer Satisfaction, Leisure Study +17

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