Concepedia

Samaan Al‐Msallam

SA

Statistics

Publications

3

Citations

186

H-Index

3

Active since

2015

Affiliations

Higher Institute of Business Administration(Current)

Samaan Al‐Msallam is an author at Higher Institute of Business Administration specializing in customer satisfaction, business, and consumer research.

ORCID

Top concepts

Publications per year

2015–2020

3

Publications

3

The impact of tourists' emotions on satisfaction and destination loyalty – an integrative moderated mediation model: tourists' experience in Switzerland

Samaan Al‐Msallam · Journal of Hospitality and Tourism Insights · 2020 · 92 citations

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Customer Satisfaction and Brand Loyalty in the Hotel Industry

Samaan Al‐Msallam · SSRN Electronic Journal · 2015 · 61 citations · Full text

The Relationship between Customer Satisfaction and Customer Loyalty in the Banking Sector in Syria

Samaan Al‐Msallam · Journal of Marketing and Consumer Research · 2015 · 33 citations

, , +11

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