Chalen Westaby

‘Feeling like a sponge’: the emotional labour produced by solicitors in their interactions with clients seeking asylum

Chalen Westaby · International Journal of the Legal Profession · 2010 · 52 citations

Forensic Psychology, Performance Studies, Health Sciences +14

‘It’s relentless’

Jake Phillips, Chalen Westaby, Andrew Fowler · Probation Journal · 2016 · 49 citations

National Probation Service, Correctional Practice, Rehabilitation +4

Spillover and work–family conflict in probation practice: Managing the boundary between work and home life

Chalen Westaby, Jake Phillips, Andrew Fowler · European Journal of Probation · 2016 · 40 citations

Effective Service Provision, Education, Probation Work +17

Managing emotion in probation practice: Display rules, values and the performance of emotional labour

Chalen Westaby, Andrew Fowler, Jake Phillips · International journal of law, crime and justice · 2019 · 28 citations

Performance Studies, Emotion Regulation, Psychosocial Determinant +7

‘I don't like this job in my front room’: Practising probation in the COVID-19 pandemic

Jake Phillips, Chalen Westaby, Sam Ainslie et al. · Probation Journal · 2021 · 25 citations · Full text

Counseling, Family Medicine, Youth Law +22