Concepedia
Statistics
Publications
6
Citations
249
H-Index
Active since
2004
Affiliations
Ghent University(Current)
Vlerick Business School
KU Leuven
Darline Vandaele is an author at Ghent University specializing in management, business, and process measurement.
Top concepts
BusinessManagementNursingMedicineLogisticsMarketingE-businessNegotiationBusiness LawSupply Chain
Publications per year
2004–2009
How to govern business services exchanges: Contractual and relational issues
Darline Vandaele, Deva Rangarajan, Paul Gemmel et al. · International Journal of Management Reviews · 2007 · 101 citations
Negotiation, Business Law, Core Competencies +19
Hospital Process Orientation (HPO): The development of a measurement tool
Paul Gemmel, Darline Vandaele, Wim Tambeur · Total Quality Management & Business Excellence · 2008 · 71 citations
Business Process Modeling, Healthcare Engineering, Human Resource Management +18
The waiting experience and consumer perception of service quality in outpatient clinics
Stefanie De Man, Darline Vandaele, Paul Gemmel · RePEc: Research Papers in Economics · 2004 · 29 citations
Purchased business services influence downstream supply chain members
Darline Vandaele, Paul Gemmel · International Journal of Service Industry Management · 2007 · 27 citations
Service Provider, Logistics Processes, Customer Satisfaction +16
Evaluation of hospital service level agreements
Rieneke G. Berbée, Paul Gemmel, Brenda Droesbeke et al. · International Journal of Health Care Quality Assurance · 2009 · 11 citations
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