Concepedia

Hishamudin Md. Som

HM

Statistics

Publications

2

Citations

31

H-Index

2

Active since

2004

Hishamudin Md. Som is an author specializing in education, management, and business.

Top concepts

BusinessEducationManagementPerformance StudiesMarketingLeadershipHuman ResourcesQuality SystemsService QualityCustomer Service

Publications per year

2004–2010

2

Publications

2

Service quality in higher education: management student's perspective

Ahmad Jusoh, Siti Zaleha Omain, Norazman Abdul Majid et al. · 2004 · 19 citations

Total Quality Management, Customer Satisfaction, Services Management +18

Learning organization elements as determinants of organizational performance of non-profit organizations (NPOs) in Singapore

Hishamudin Md. Som, Mohamad Nasir Saludin, Md. Shukri Shuib et al. · International NGO Journal · 2010 · 12 citations

Organizational Characteristic, Performance Criteria, Education +23

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