Concepedia

Maeve Houlihan

MH

Statistics

Publications

8

Citations

695

H-Index

8

Active since

2000

Affiliations

University College Dublin(Current)

University of Strathclyde

Lancaster University

Maeve Houlihan is an author at University College Dublin specializing in management, organizational behavior, and job design.

Publications per year

2000–2012

8

Publications

8

Tensions and variations in call centre management strategies

Maeve Houlihan · Human Resource Management Journal · 2002 · 160 citations

Management, Human Resource Management, Organizational Behavior +7

The (mis)representation of customer service

Sharon C. Bolton, Maeve Houlihan · Work Employment and Society · 2005 · 148 citations

Management, Marketing, Business Ethics +6

Are we having fun yet? A consideration of workplace fun and engagement

Sharon C. Bolton, Maeve Houlihan · Employee Relations · 2009 · 132 citations

Management, Organization Studies, Organizational Behavior +10

Eyes wide shut? Querying the depth of call centre learning

Maeve Houlihan · Journal of European Industrial Training · 2000 · 67 citations

Management, Information Systems, Organization Studies +11

Contingent Work and Its Contradictions: Towards a Moral Economy Framework

Sharon C. Bolton, Maeve Houlihan, Knut Laaser · Journal of Business Ethics · 2012 · 60 citations

Humanities, Economics, Ethics +7

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