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Publications
87
Citations
1
H-Index
2020
Active since
Affiliations
Ferdowsi University of Mashhad(Current)
Simin Gholamian Ghouzhdi is an author at Ferdowsi University of Mashhad specializing in structural equation modeling, trust, and customer satisfaction.
Top concepts
TrustBusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionStructural Equation Modeling
Publications per year
2020–2020
1
1
Investigating the effect of perceived quality of self-service banking on customer satisfaction
Alireza Pooya, Mehran Abed Khorasani, Simin Gholamian Ghouzhdi · International Journal of Islamic and Middle Eastern Finance and Management · 2020 · 87 citations
Customer Satisfaction, Customer Technology Readiness, Self-service Technology +14
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