Concepedia

Ringgold P. Atienza

RP

1

Publications

86

Citations

1

H-Index

2020

Active since

Affiliations

Universitas Dr. Soetomo(Current)

Ringgold P. Atienza is an author at Universitas Dr. Soetomo specializing in customer satisfaction, marketing strategy, and consumer research.

Top concepts

BusinessMarketingManagementQuality Of LifeService QualityConsumer ResearchMarketing StrategyCustomer SatisfactionTotal Quality Management

Publications per year

2020–2020

1

Publications

1

Influence of self-service technology (SST) service quality dimensions as a second-order factor on perceived value and customer satisfaction in a mobile banking application

Myra V. De Leon, Ringgold P. Atienza, Daniel Susilo · Cogent Business & Management · 2020 · 86 citations · Full text

Total Quality Management, Quality Of Life, Customer Satisfaction +13

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