Concepedia

Nor Mazlina

NM

2

Publications

75

Citations

2

H-Index

2007

Active since

Nor Mazlina is an author specializing in business, service marketing, and general business.

Top concepts

Publications per year

2007–2009

2

Publications

2

Service Quality Gap and Customers' Satisfactions of Commercial Banks in Malaysia

Izah Mohd Tahir, Nor Mazlina, Abu Yazid Abu Bakar · 2007 · 58 citations

, , +14

Estimating Technical and Scale Efficiency of Malaysian Commercial Banks: A Non-Parametric Approach

Izah Mohd Tahir, Nor Mazlina, Abu Bakar et al. · 2009 · 17 citations

, , +15

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