Concepedia
Statistics
Publications
2
Citations
32
H-Index
Active since
1987
Marti J. Rhea is an author specializing in customer performance measurement, operations management, and customer service performance.
Publications per year
1987–1987
PHYSICAL DISTRIBUTION IMPLEMENTATION EFFECTIVENESS: THE CUSTOMER PERSPECTIVE
Marti J. Rhea, D L Schrock · Transportation Journal · 1987 · 17 citations
Management, Operations Management, Supply Chain Management +17
MEASURING THE EFFECTIVENESS OF PHYSICAL DISTRIBUTION CUSTOMER SERVICE PROGRAMS
Marti J. Rhea, David L. Shrock · Journal of Business Logistics · 1987 · 15 citations
Management, Operations Management, Performance Management +10
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