Concepedia

Juman Iqbal

JI

6

Publications

136

Citations

6

H-Index

2022

Active since

Affiliations

Great Lakes Institute of Management(Current)

University of Kashmir

Juman Iqbal is an author at Great Lakes Institute of Management specializing in hospitality management, customer satisfaction, and marketing.

Top concepts

BusinessMarketingCustomer SatisfactionHospitality ManagementJournalismManagementHospitalityHospitality MarketingOrganizational BehaviorCulture

Publications per year

2022–2024

6

Publications

6

Does incivility in quick service restaurants suppress the voice of employee? A moderated mediation model

Kumar Madhan, Shameem Shagirbasha, Juman Iqbal · International Journal of Hospitality Management · 2022 · 33 citations

Employee Involvement, Customer Satisfaction, Quick Service Restaurants +13

Workplace isolation during COVID-19 and work–family conflict among academicians: interplay of psychological stress and organizational identification

Shameem Shagirbasha, Juman Iqbal, Kumar Madhan et al. · International Journal of Manpower · 2023 · 27 citations

Family Medicine, Workplace Psychology, Health Psychology +21

Factors influencing intention for reusing virtual reality (VR) at theme parks: the mediating role of visitors satisfaction

Mohammad Nurul Alam, Jamshid Ali Turi, Abul Bashar Bhuiyan et al. · Cogent Social Sciences · 2024 · 25 citations · Full text

Metaverse? It is virtual hell! Understanding the dark side of the metaverse (darkverse) for hospitality and tourism customers

Ranjit Singh, Juman Iqbal, Priyam Kukreja et al. · Tourism Review · 2024 · 22 citations

Customer Experience, Customer Satisfaction, Tourism Management +30

Empowering frontline service employees: examining the link between psychological empowerment, prosocial motivation and proactive behavior through the lens of horizontal collectivism

Juman Iqbal, Shameem Shagirbasha, Kumar Madhan · Journal of Service Theory and Practice · 2024 · 15 citations

Rows per page

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