Soumi De

Effective ML Techniques to Predict Customer Churn

Soumi De, P. Prabu, Joy Paulose · 2021 Third International Conference on Inventive Research in Computing Applications (ICIRCA) · 2021 · 60 citations

Computing, Marketing, Marketing Management +16

Predicting customer churn: A systematic literature review

Soumi De, P. Prabu · Journal of Discrete Mathematical Sciences and Cryptography · 2022 · 37 citations

Business, Business Analytics, Management Information Systems +16

A Representation-Based Query Strategy to Derive Qualitative Features for Improved Churn Prediction

Soumi De, P. Prabu · IEEE Access · 2023 · 37 citations · Full text

Computing, Computer Science, Data Mining +16

A Sampling-Based Stack Framework for Imbalanced Learning in Churn Prediction

Soumi De, P. Prabu · IEEE Access · 2022 · 23 citations · Full text

Computing, Computer Science, Data Science +17

Application of Machine Learning in Customer Churn Prediction

Soumi De, P. Prabu, Joy Paulose · 2021 Innovations in Power and Advanced Computing Technologies (i-PACT) · 2021 · 21 citations

Computing, Data Science, Customer Relationship Management +15