Lim Kim Yew

Industry 4.0 competencies among lecturers of higher learning institution in Malaysia

Tan Owee Kowang, Mohamad Fawzy Bakry, Ong Choon Hee et al. · International Journal of Evaluation and Research in Education (IJERE) · 2020 · 32 citations · Full text

Higher Learning Institution, Performance Assessment, Technical Education +14

Service quality, customer satisfaction in technology-based universities

Amran Rasli, Ibrahim Danjuma, Lim Kim Yew et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2011 · 29 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +10

Key factors influencing long-term retention among Contact Centre employee in Malaysia: a Delphi method study

S. Hemmah Subramaniam, Walton Wider, Jem Cloyd M. Tanucan et al. · Cogent Business & Management · 2024 · 23 citations · Full text

Customer Satisfaction, Key Factors, Human Resource Management +16

Trust in Green Advertising: Mediating Role of Environmental Involvement

Poh Kiong Tee, Lim Kim Yew, Chee Pung Ng et al. · International Journal of Academic Research in Business and Social Sciences · 2022 · 22 citations · Full text

Customer Satisfaction, Green Marketing, Greenwashing +18

Industry 4.0 Competencies for Production Equipment Manufacturers in Malaysia

Tan Owee Kowang, Yap Choon Ying, Lim Kim Yew et al. · International Journal of Academic Research in Business and Social Sciences · 2019 · 13 citations · Full text

Total Quality Management, Industrial Design, Engineering +14