Concepedia
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Publications
1
Citations
14
H-Index
Active since
2005
RJ Epworth is an author specializing in services marketing, service recovery evaluation, and recovery evaluation.
Publications per year
2005–2005
Influence of Switching Barriers on Service Recovery Evaluation
Fredy-Roberto Valenzuela, DH Pearson, RJ Epworth · RUNE (Research UNE) · 2005 · 14 citations · Full text
Business, Organizational Behavior, Fault-tolerant Systems +11
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