Susan L. Kline

Corporate Social Responsibility Practices, Corporate Identity, and Purchase Intention: A Dual-Process Model

Prabu David, Susan L. Kline, Yang Dai · Journal of Public Relations Research · 2005 · 420 citations

Customer Satisfaction, Socially Responsible Product, Consumer Research +18

The Gratification Niches of Personal E-mail and the Telephone

John Dimmick, Susan L. Kline, Laura Stafford · Communication Research · 2000 · 388 citations

Customer Satisfaction, Engineering, Consumer Study +21

Home e‐mail: Relational maintenance and gratification opportunities

Laura Stafford, Susan L. Kline, John Dimmick · Journal of Broadcasting & Electronic Media · 1999 · 159 citations

Engineering, Online Communication, Electronic Mail +19

Coworker Relationships and Informal Communication in High-Intensity Telecommuting

Martha J. Fay, Susan L. Kline · Journal of Applied Communication Research · 2011 · 150 citations

Social Psychology, Coworker Liking, Communication +16

The development of persuasive communication strategies in kindergarteners through twelfth‐graders

Jesse G. Delia, Susan L. Kline, Brant R. Burleson · Communication Monographs · 1979 · 149 citations

Kindergarten Education, Social Psychology, Persuasive Technology +25