Concepedia
Statistics
Publications
2
Citations
76
H-Index
Active since
2001
Affiliations
Tampere University Hospital
Publications per year
2001–2002
Measurement of outpatients' views of service quality in a Finnish university hospital
Hannele Hiidenhovi, Kaija Nojonen, Pekka Laippala · Journal of Advanced Nursing · 2002 · 47 citations
Development of a patient‐orientated instrument to measure service quality in outpatient departments
Hannele Hiidenhovi, Pekka Laippala, Kaija Nojonen · Journal of Advanced Nursing · 2001 · 29 citations
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