Statistics
Publications
15
Citations
2.8K
H-Index
14
Active since
2008
Frank K. Y. Chan is an author at Hong Kong University of Science and Technology specializing in information systems, e-government, and digital government.
Publications per year
2008–2024
15
15
Determinants of service quality and continuance intention of online services: The case of eTax
Paul Jen‐Hwa Hu, Susan A. Brown, James Y.L. Thong et al. · Journal of the American Society for Information Science and Technology · 2008 · 141 citations
Business, Information Systems, Management Information Systems +14
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